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Account Manager

 

About the role:

The Account manager is responsible for managing Whiteblock’s relationships with its customers and special projects partners.

The account manager leads the building of long-term relationships with a group of customers and is a face of Whiteblock during the partner/ customers length of their relationship with Whiteblock.

If sales builds and creates relationships, the account manager is responsible for maintaining and growing those relationships after they’re established. Simply, the account manager’s job is to keep clients/ partners as happy and as long as possible.

 

Responsibilities:

  • Maintain existing Whiteblock relationships
  • Works extensively with the sales team
  • Generate sales from client accounts
  • Identify upsell and growth opportunities within existing engagements
  • Develop and maintain long-term relationships with clients
  • Implement an account management system
  • Own the communication of account processes and statuses and effectively communicate with project managers as well services team
  • Coordinate with teams committing work for specific accounts to ensure high quality and consistent deliverables
  • Own records of all client transactions and communicate this effectively with the accounting team
  • Forecasts and tracks client account metrics
  • Creates and owns account KPI’s
  • Own multiple accounts concurrently

 

Requirements:

  • 4 – 8 years of sales experience
  • Experience running and building a sales team
  • Proven ability to develop and initiate strategies for revenue and client growth
  • Build, maintain, and effectively manage a healthy sales pipeline

 

Logistics:

  • Full time position
  • Preferred onsite in Encino, Los Angeles, CA 
  • Open to remote hires
  • Remote hires must be willing to travel up to 60%

APPLY NOW

Apply through email

Send an email to [email protected] with your introduction and resume attached!

Whiteblock is building the distributed web. 

Our company specializes in all aspects of engineering high-performing distributed systems. Whiteblock provides the expertise and tooling needed to solve difficult problems within P2P distributed systems. From ideation and prototyping to testing and benchmarking, Whiteblock helps the builders of today create the systems of tomorrow.

Check out our full list of job openings below.

Sales Director

This position involves managing a sales team, developing and implementing processes, creating sales collateral, and interfacing with prospective customers and clients throughout the sales process. 

Account Manager

If sales builds and creates relationships, the account manager is responsible for maintaining and growing those relationships after they’re established. Simply, the account manager’s job is to keep clients/ partners as happy and as long as possible.

Project Manager

The project manager will oversee all aspects of client deliveries, from communication to actual work committed from Whiteblock employees. The project manager will also coordinate with other departments to ensure all aspects of deliveries are compatible. 

Technical Product Manager

Whiteblock is looking for an experienced Technical Product Manager to own the definition of the Genesis platform’s core featureset.

Projects and Accounts Manager

The P&A manager will work directly with clients to ensure deliverables fall within the applicable scope and budget. Internally, the project manager will work with the services team to ensure that we’re promising the right deliveries under the correct scope.

Software Engineer - Professional Services

Our software engineers work closely with the customers to evaluate blockchain technology with the Whiteblock testing platform, providing insights and recommendations based on your analysis.

Software Engineer - Platform

Our platform engineers architect new services to test, analyze and visualize blockchain testing, as well as implement high throughput, scalable data pipelines and SaaS features for the users.

Front-end Engineer

We're looking for a front-end developers with an eye for detail and a passion for advanced analytics and insights.

Software Engineer - DevOps

We're looking for an experienced Devops engineer to develop automation and orchestration of Devops tools, monitor the platform’s security and health.

QA Engineer - Part-time

Our Quality Assurance Engineer is responsible for implementing a strategy for quality coordination as well as running manual test series via command line to test new builds of the platform.

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